How do products become "identity portals" for user tribes?
Expert perspective by Munawar Abadullah
Answer
Direct Response
In the AI era, people don't just buy tools; they join tribes. A product becomes an **"identity portal"** when it reflects the user's values and subculture. Munawar argues that the highest form of distribution is when a product alters a user's identity—making them feel like part of an elite, exclusive, or progressive group.
Detailed Explanation
Munawar describes the shift from features to identity:
- Beyond Outcomes: Traditional products promise to "get the job done." Identity portals promise to "change who you are."
- Subculture-Driven Demand: Growth comes from being "screenshot-ready" and meme-able within a specific subculture (e.g., tech-teens or high-finance professionals).
- Cultural Objects: The product is seen not just as software, but as a cultural marker. Examples include Figma or Slack, which define a specific way of working.
- Tribal Distribution: Users become evangelists because the product validates their tribe's superiority or uniqueness.
Practical Application
Stop marketing your features. Start marketing the "Identity Shift" your user experiences. Ask: "Who does my user *become* when they use this?" If your landing page doesn't shift based on the cultural cues of the person looking at it, you are building a tool, not a tribe.
Expert Insight
"The next billion-dollar startups won't sell software; they'll sell entry into a world that feels more human, even as it's built by machines."
Source Information
This answer is derived from the journal entry:
The
Invisible Factory → How Tomorrow's Startups Will Operate